How long will shipping take?
Shipping times depend on the shipping option you choose with AusPost.
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Standard Shipping: Typically takes 3-7 business days, depending on your location within Australia.
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Express Shipping: Usually delivers within 1-3 business days for major cities, with slightly longer times for regional areas.
Please note that these timeframes may vary during peak seasons or due to unforeseen circumstances. We recommend checking the AusPost website for the most current shipping estimates. If you have any concerns, feel free to reach out to us!
What's the current turnaround time?
Our current turnaround time for custom laser cutting projects is 5-10 business days, not including shipping time. This allows us to ensure high quality craftsmanship and attention to detail on every order.
Please keep in mind that during peak seasons or high-demand periods, turnaround times may vary. If you have a specific deadline, feel free to contact us, and we’ll do our best to accommodate your needs!
Can I amend my order once it's been placed?
Yes, you can amend your order, but only if you contact us immediately after placing it. Once your order is in production or has been shipped, we may not be able to accommodate changes.
Please note that we reserve the right to refuse any order amendments. To ensure your request is processed swiftly, reach out to us as soon as possible!