index
Get In Touch

We’d love to hear from you

Whether you have a question, need help with an order, or would like to create something custom, we’re here to help. Fill out the form below and we’ll be in touch as soon as possible.

Got Any Questions?

Use the form below to get in touch

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

FAQs

Below are some of are common questions

All orders are shipped within 12-36 hours from our warehouse in Bellingham WA.  Delivery times will depend on your shipping option but all orders are tracked from our facility to your door.  Shipping times depend on the shipping option you choose with AusPost.

  • Standard Shipping: Typically takes 3-7 business days, depending on your location within Australia.
  • Express Shipping: Usually delivers within 1-3 business days for major cities, with slightly longer times for regional areas.

Please note that these timeframes may vary during peak seasons or due to unforeseen circumstances. We recommend checking the AusPost website for the most current shipping estimates. If you have any concerns, feel free to reach out to us!

Our current turnaround time for custom laser cutting projects is 5-10 business days, not including shipping time. This allows us to ensure high quality craftsmanship and attention to detail on every order.

Please keep in mind that during peak seasons or high-demand periods, turnaround times may vary. If you have a specific deadline, feel free to contact us, and we’ll do our best to accommodate your needs!

Yes, you can amend your order, but only if you contact us immediately after placing it. Once your order is in production or has been shipped, we may not be able to accommodate changes.
Please note that we reserve the right to refuse any order amendments. To ensure your request is processed swiftly, reach out to us as soon as possible!